Company Prepares for Launching of New Training Products this Spring

Toronto, Canada (March 1, 2002)

TORONTO, Ontario - March 1, 2002 - In preparation for the next phase in it's growth strategy, Logical Process Corp., a mission-critical provider of business process services and products to organizations around the world, announced today a renewed partnership to develop service desk and customer support training products with their long-time business partner, Sirius3.

"I am enthusiastic about working with Sirius3 to develop and provide a new line of service desk and customer support training products for our customers to use within their own in-house training programs. We have had an excellent relationship with Sirius3 over the past 5 years, working jointly on various user interface and customer support projects, and I anticipate that our collaborative efforts will continue to be fruitful for both parties as we undertake this new phase in our relationship" said Sandra Simpson, Managing Partner & CEO of Logical Process Corp.

Barbara Czegel, President, Sirius3 remarked "We have been getting a lot of requests for train the trainer packages for our support management and support practitioner courses. Our affiliation with Logical Process has allowed us to expedite production of these packages and add significantly to their quality".

About Logical Process Corp.

Founded in 1996, Logical Process Corp. is a mission-critical provider of business process services and products to organizations around the world. Logical Process solutions include corporate direction and strategic planning facilitation, business process development, in-house employee training products and operational best practise workshops. Logical Process solutions can be found in all aspects of corporate operations from sales and marketing, through product development, IT and customer service/support operations within a wide variety of industries and sectors. Logical Process also believes in quick wins hence the reason why many of our service offerings can be completed in days versus weeks. And our facilitation sessions can be conducted in hours providing you with the direction you need while still allowing you to focus on your core business. Further information is available on the web at www.logicalprocess.com, or through email at info@logicalprocess.com

About Sirius3

Founded in 1993, Sirius3 is recognized for its management and practitioner training in the service desk area, for its custom publications, and for the project planning, management and support roles it plays in service desk improvement initiatives. Further information is available on the web at www.sirius3.com, or through email at info@sirius3.com

Press Contact
Alex Fraser, Media Relations, Logical Process Corp.
416.410.7266 or 450.226.6060
media@logicalprocess.com