Company Now Offering Customer Survey Design Workshop Developed By Industry Leader

Toronto, Canada (October 17, 2003)

TORONTO, Ontario - October 17, 2003 - As part of it's product growth strategy, Logical Process Corp., a mission-critical provider of business process services and products to organizations around the world, announced today the launch of a new Customer Survey Design workshop training product developed by their business partner, Great Brook Consulting.

"I am very excited about the new Customer Survey Design workshop that has been developed by Great Brook Consulting, the industry leader in Survey Tool development and application. This workshop forms part of the line of service desk and customer support training products launched in 2002 for our customers to use within their own in-house training programs. We have had an excellent relationship with Great Brook Consulting and I anticipate that our collaborative efforts will continue to be fruitful for both parties as we undertake this new phase in our relationship" said Sandra Simpson, Managing Partner & CEO of Logical Process Corp.

Dr. Frederick Van Bennekom, President, Great Brook Consulting remarked "We have had a terrific response in the USA from the public regarding the quality of our Survey Tool Workshops. Our affiliation with Logical Process is allowing us to expand into the Canadian and Latin American markets."

About Logical Process Corp.

Founded in 1996, Logical Process Corp. is a mission-critical provider of business process services and products to organizations around the world. Logical Process solutions include corporate direction and strategic planning facilitation, business process development, in-house employee training products and operational best practise workshops. Logical Process solutions can be found in all aspects of corporate operations from sales and marketing, through product development, IT and customer service/support operations within a wide variety of industries and sectors. Logical Process also believes in quick wins hence the reason why many of our service offerings can be completed in days versus weeks. And our facilitation sessions can be conducted in hours providing you with the direction you need while still allowing you to focus on your core business. Further information is available on the web at www.logicalprocess.com, or through email at info@logicalprocess.com

About Great Brook Consulting

Founded in 1999, Great Brook Consulting is recognized in the Service Desk industry for its organizatonal improvement through customer feedback. Great Brook offers publications, research studies and workshops to assist companies to develop and manage the upstream flow of information from customers to service organizations and to the product development process. Further information is available on the web at www.greatbrook.com, or through email at information@greatbrook.com

Press Contact
Alex Fraser, Media Relations, Logical Process Corp.
514.234.6331
media@logicalprocess.com