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Logical Process Corp. announces partnership with Foro HelpDesk

Companies join forces to provide training products for Spanish language market

TORONTO, Ontario – July 9, 2002 – As part of its ongoing growth strategy, Logical Process Corp., a mission-critical provider of business process services and products to organizations around the world, today announced a partnership with Foro HelpDesk of Argentina to offer Logical Process Corp. Service Desk and customer support training products to the Spanish language market. "We are excited about this opportunity to expand the availability of our training products into Spain, Central and South America.  Foro HelpDesk’s comprehensive internet site is uniquely aimed at providing Service Desk/Help Desk industry information and services in Spanish and is a natural choice for us in reaching these markets," said Sandra Simpson, Managing Partner & CEO of Logical Process Corp.

Jorge Arellano, Foro Help Desk’s Founder, remarked, "It is a new stage for customer support training in the Spanish language market. We are certain that these training products will change the working methodology for support activities in Latin America and Spain. Logical Process Corp. has developed the product that our market was waiting for and we are very proud to be selected as a communications channel." 

About Logical Process Corp.

Founded in 1996, Logical Process Corp. is a mission-critical provider of business process services and products to organizations around the world. Logical Process solutions include corporate direction and strategic planning facilitation, business process development, in-house employee training products and operational best practice workshops. Logical Process solutions can be found in all aspects of corporate operations from sales and marketing, through product development, IT and customer service/support operations within a wide variety of industries and sectors. Logical Process also believes in quick wins hence the reason why many of our service offerings can be completed in days versus weeks. And our facilitation sessions can be conducted in hours providing you with the direction you need while still allowing you to focus on your core business. Further information is available on the web at www.logicalprocess.com, or through email at info@logicalprocess.com

About Foro HelpDesk

Founded in 2001, Foro HelpDesk is, definitively, the most important resource for customer support professionals in the Spanish language market. Thousands of visitors from all of the Latin American countries as well as Spain find information about best practices, metrics and recommendations from the industry experts in Foro HelpDesk. The mission of Foro HelpDesk is to encourage companies to incorporate technologies, process and methodologies to improve the quality of their services. Further information is available via e-mail at info@foro-helpdesk.com or on the Web at http://www.foro-helpdesk.com

Press Contact
Alex Fraser, Media Relations, Logical Process Corp.
416.410.7266 or 450.226.6060
media@logicalprocess.com