Logical Process
Corp. announces partnership with Foro HelpDesk
Companies join
forces to provide training products for Spanish language market
TORONTO, Ontario
July 9, 2002 As part of its ongoing growth strategy, Logical Process Corp.,
a mission-critical provider of business process services and products to organizations
around the world, today announced a partnership with Foro HelpDesk of Argentina to offer Logical
Process Corp. Service Desk and customer support training products to the Spanish language
market. "We
are excited about this opportunity to expand the availability of our training products
into Spain, Central and South America. Foro
HelpDesks comprehensive internet site is uniquely aimed at providing Service
Desk/Help Desk industry information and services in Spanish and is a natural choice for us
in reaching these markets," said Sandra Simpson, Managing Partner & CEO of
Logical Process Corp.
Jorge Arellano, Foro
Help Desks Founder, remarked, "It is
a new stage for customer support training in the Spanish language market. We are certain
that these training products will change the working methodology for support activities in
Latin America and Spain. Logical Process Corp. has developed the product that our market
was waiting for and we are very proud to be selected as a communications channel."
About Logical
Process Corp.
Founded in 1996,
Logical Process Corp. is a mission-critical provider of business process services and
products to organizations around the world. Logical Process solutions include corporate
direction and strategic planning facilitation, business process development, in-house
employee training products and operational best practice workshops. Logical Process
solutions can be found in all aspects of corporate operations from sales and marketing,
through product development, IT and customer service/support operations within a wide
variety of industries and sectors. Logical Process also believes in quick wins hence the
reason why many of our service offerings can be completed in days versus weeks. And our
facilitation sessions can be conducted in hours providing you with the direction you need
while still allowing you to focus on your core business. Further information is available
on the web at www.logicalprocess.com,
or through email at info@logicalprocess.com
About Foro HelpDesk
Founded
in 2001, Foro HelpDesk is, definitively, the most important resource for customer support
professionals in the Spanish language market. Thousands of visitors from all of the Latin
American countries as well as Spain find information about best practices, metrics and
recommendations from the industry experts in Foro HelpDesk. The mission of Foro HelpDesk
is to encourage companies to incorporate technologies, process and methodologies to
improve the quality of their services. Further information is available via e-mail at info@foro-helpdesk.com or on the Web at http://www.foro-helpdesk.com
Press Contact
Alex Fraser, Media Relations, Logical Process Corp.
416.410.7266 or 450.226.6060
media@logicalprocess.com |