| Logical Process is delighted to
provide you with copies of presentations that were made at recent conference events.
Select the presentation that interests you to commence presentation download. 007th Annual International ITSM Conference & Exhibit -
Orlando - February 23 - 26, 2003
Developing an Organizational Structure & Design that
Supports ITSM - Discussion Group Results
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Now (Word Format)
Building & Deploying A Communication Strategy -
Discussion Group Results
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Now (Word Format)
Consolidating Multiple IT Support Groups &
Building a Single Point of Contact - Discussion Group Results
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Now (Word Format)
Implementing Change Management - Discussion Group
Results
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Now (Word Format)
Frontlines 2002
Session 206 - Catch That Stuff That Comes Over the Fence
Final Results
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(ppt Format)
Session 403 - The Customer Clinic Final Results
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Format)
Support Services Conference & Expo (SSCE)
Catch That Stuff That Comes Over the Fence Final Results
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(ppt Format)
Contingency Planning Workshop Results
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TeamShare User's Group
Business Process Success Guide for Product Development
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Comdex
The Truly Proactive Help Desk: Stop the Phone Ringing!
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Website Diagnostic Workshop
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Managing Web Messaging & Other Key Strategies for
Support via the Web
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