E. Sandra Simpson is Managing Partner and CEO of Logical Process Corp. She has also held a variety of senior corporate and operational management positions
with SITA Inc., Geac Computer Corporation, Syntax Systems Ltd., and Tricom/ADS Inc.
Sandra is a frequent speaker, workshop presenter and facilitator at
international conferences on business process, customer support services, effective Web
site design, quality process in software development, the Information Technology
Infrastructure Library (ITIL) and ISO-9000 compliance. Ms. Simpson
has also been a contributing
writer to a number of industry publications and
editor of a popular book on Best Practice for the Support Services
industry. Sandra is a founder and has also served on the Executive Board of itSMF
Montreal as well as itSMF
Canada, HDI's (Colorado, USA) Strategic Advisory Board and is a
founding member of a number of other industry related associations.
She also has been a campaign director and currently is a member of the
corporation and sits on an Allocation Committee for Centraide Montreal.