SUPPORT SERVICES IN CANADA

Training

To submit information about an event click here

TORONTO

Call Centre Training Program for Persons with Disabilities
An innovative program that guarantees employment for graduates. Sponsored by Goodwill Toronto and The Royal Bank, among others. For program information contact Jill Kehoe, Director Communications, Goodwill Toronto at (416) 362-0498

The Successful Support Practitioner
September 15 - 16, 2003
Downtown Toronto, Ontario
An intensive hands-on 2 day workshop to teach frontline customer service and support practitioners the soft skills they need to be successful. For further information and registration.

The Effective Service Desk
September 18 - 19, 2003
Downtown Toronto, Ontario
An intensive hands-on 2 day workshop to teach customer service and support team leads and managers the operational management skills they need to run their business units effectively. For further information and registration.

TECHNOLOGY CERTIFICATION ASSOCIATIONS EXPOS CORPORATE LOCATION MEMBERSHIP LINKS QUICK POLL